Changes to this policy
How we use the information we collect
In order to respond to your enquiries, we need to know your name and e-mail address. We may also need to know your company, address and telephone number to communicate with you effectively. We gather this information to allow us to carry on dialogue with you on any matters relative to our business dealings with you and maintain timely communications. From time to time we may provide your information to our customer service agencies for research, surveys and analysis purposes, so that we can monitor and improve the services we provide. We or our agents may contact you by post, fax, e-mail or telephone to ask you for feedback and comments on our services to enable continual improvement. Avanta Care Ltd may wish to provide you with information about special features of our websites or any other service or products we think may be of interest to you. If you’d rather not receive this information, please send an e-mail message to: email@example.com informing us and we’ll oblige.
Automatic collection of information in connection with our website
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Avanta Care Ltd do not accept responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control. When sending encrypted messages the recipient needs to have the same encryption tools to be able to open and read the message. We believe we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having due regard to the type and amount of such data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All our employees have controlled access to personal information associated with the business processes and are obliged under a code of conduct to respect the privacy of your personal data. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations. We will keep you informed of any attachments to e-mails we send you that are password protected and will advise you to contact with us to enable read or edit options as necessary.
Where we store your personal data
Updating your details in connection with our website
If any of the information that you have provided to us changes, please let us know the correct details by sending an e-mail to firstname.lastname@example.org.
Providing your concent in connection with our website
Use of your personal information submitted to other websites
Avanta Care Ltd cannot be responsible for privacy policies and practices of other websites, even if you accessed the third party website using links from our websites or you linked to our websites from a third party source. We recommend that you check the policy of each website you visit and contact the owner or operator regarding any concerns or queries.
Your rights in relation to your information
The Data Protection Act 1998 (“Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. You can obtain a copy of your information and have any inaccuracies corrected by writing to:
The Company Secretary
Avanta Care Ltd
8-9 Waver Green